Terms & Conditions

  1. Only the power plants who are registered to avail our expert consultancy services  are eligible to get these services. Registration fees are not consultation fees. The consultation fees will be charged based on the equipment and criticality of the problem.

  2. Registered customers will be  informed tentative price list for various types of problems.

  3. We will not give any guarantee /warranty for the equipment /resolution of the problem. Our experts will only give suggestions based on their experience.

  4. Registration shall not be construed as the right for the customers to get perfect solution .There shall not be any binding on us for giving perfect solution to the problem for the registered customers whenever demanded. To ensure  listing of serious customers and for filtering  out non serious customers ,the registration process is introduced.

  5. All the required documents ,photos and operation & maintenance data has to be provided by the customers for studying and analyzing the problem.

  6. Once the registration is done, we will get back to you within 24 hrs.

  7. You as a customer can cancel your order anytime within an hour for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.